Privacy Policy
How we handle what you send us
You give us a name, a phone number, an email and an address so we can reply about your repair. This page says what we do with them. Questions go to (315) 640-3590.
What we collect
You type in a name, an email, a phone number, a ZIP code and a street address, then pick the repair and your timing and add a note if you like. We also record your text consent and when you gave it. A phone call may add notes on what you say about the job.
How we use it
Your details let us answer your request, help you get the repair priced by separate local masonry contractors, and confirm your $100 credit when you book. To make an introduction, we share your name, phone, address and job details with the masons involved.
Text messages
Tick the box and we may text you about the repair. The count of texts follows your repair, and carrier fees can apply. Answer STOP and the texts end; answer HELP and you can ask a question. Opting in is your choice, and (315) 640-3590 works as well.
Keeping it private
We never sell your phone number or email. Nobody receives your text consent as a marketing list. We use your details to handle your repair and to run this service, and for no other purpose.
Who else sees it
The local masons you speak with see what you send, and so do the tools we use to receive forms and send texts. Those providers handle the data only to run the service for us.
Site visits
This site does not ask you to make an account, and it never asks for a password or a payment.
How long we keep it
We keep your request as long as we need it to help you and to keep a record of your credit. Ask us to remove it, and we will, unless the law needs us to keep it.
Your choices
You can ask to see what we hold, to correct it or to delete it. Call (315) 640-3590 or reply to a message. A STOP sent in reply to any text ends the texts.
Changes
Any update to this page is posted here. The version live on the day you send your request is the one that applies to it.
Know the crack before anyone fills it.